During the 120 day period following the receipt of the goods you have ordered, you may return items to us if you are not satisfied. We will only refund the cost of the goods. A refund will only be given provided the goods returned are unused and in an undamaged merchantable condition.This is the responsibility of the customer. No refund will be given on free promotional items. Refunds will be processed as quickly as possible but please allow up to 14 days for a refund.


Once you have placed an order you will not be subject to any price reviews that take place at Sanctum Health. The prices on the website ordering page or that quoted over the phone is the price you pay. VAT where appropriate is included in the prices shown or quoted.