Welcome to Sanctum Health

Terms and Conditions

1. All items are subject to availability, however orders will normally be dispatched on the day payment is received or the next working day. There may be a delay in dispatching your order if any item is out of stock. Please allow up to 14 days for delivery. If your order is going to be longer than 14 days you will be notified and given the opportunity to amend or cancel your order.

2. Once you have placed an order you will not be subject to any price reviews that take place at Sanctum Health. The prices on the website ordering page or that quoted over the phone is the price you pay. VAT where appropriate is included in the prices shown or quoted.

3. If paying online, your credit/debit card will be debited through the Protx secure server (click here for more info on the Protx website), and Streamline Banking Facility. If paying over the phone, your credit/debit card will be debited when your order is dispatched.

4. Illustrations of items featured are for guidance only. We reserve the right to supply an item that may not be identical to the illustration; but that could be identified as the same product.

5. All items are of merchantable quality and packaged securely. We would not normally accept responsibility for damage in transit. However, in the event of any problem experienced on delivery contact us in the first instance.

6. 120 DAY GUARANTEE. During the 120 day period following the receipt of the goods you have ordered, you may return items to us if you are not satisfied. We will only refund the cost of the goods. A refund will only be given provided the goods returned are unused and in an undamaged merchantable condition.This is the responsibility of the customer. No refund will be given on free promotional items. Refunds will be processed as quickly as possible but please allow up to 14 days for a refund.

7. All Purchases from Sanctum Health are governed by English Law.

8. Your statutory rights are not affected.

Confidentiality

Any personal details or information, including email addresses, provided to Sanctum Health will not knowingly be passed on to third parties.

Disclaimer Of Warranties And Liability

The medical and health information presented on this web site is meant for general educational purposes only and is not intended as a substitute for consultation with your physician or other healthcare professionals. The information presented is not intended as medical advice for individual problems, nor is it intended to diagnose illness or prescribe treatment. If you have, or think you have, a medical problem or symptom, please consult a qualified physician. We also recommend you consult a medically qualified practitioner with a knowledge of supplements before starting a course of supplements, and before making any change to prescribed medication.

Thank you for visiting our site. If you have any questions or queries do not hesitate to contact us at:

Sanctum Health
Macclesfield Business Centre
Hulley Road
Macclesfield
SK10 2LP

Tel: 0044 (0)7920 480020
Email: info@sanctumhealth.com